Companies and firms, which are involved in the entertainment, transportation, travel and hotel industries, can improve quality of customer care by organizing online information services with the integrated speech synthesis and speech recognition module.
A round-the-clock operating server with a database and telephone network connection will be always ready to receive anytime a telephone voice inquiry from a client, process it and give the appropriate information in the form of an answer in synthesized human voice.
The main advantages offered to companies by using online information services:
Competitive differentiation (due to the use of speech technologies it is possible to achieve a simple and effective way of communication with customers);
Branding (additional possibility for promoting your brand to customers and partners by using audio effects and other audio elements);
Reducing total costs (by automation of rendering services );
Satisfying Customer requirements and wishes (ability to manage transactions independently, easy information access: anytime, anywhere, user-friendly interface);
Cost savings for customers (callers don't wait on hold to get necessary information — time and cost savings).
By using online information services clients will be able to:
obtain general information (company operational hours, contact information and etc.);
obtain detailed travel information (available travel trips, prices, country profile and etc.);
check transportation schedules and fares, reserve and purchase travel tickets;
hear weather reports;
check out local restaurants, make a reservation;
check out hotel guide, reserve a room;
obtain other useful information.
For more information contact us: info@sakrament-speech.com
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Sakrament Text-to-Speech Engine ver.2.0
This system of speech synthesis is a new version of speech synthesis the multilingual and multivoice support,fully compliant with
the TTS engines industrial standard Microsoft Speech API (SAPI) 5.1
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